30 Day Returns
Netaya upholds the highest standard of quality for each of our products. Our 30-day money back guarantee gives you time to make sure your purchase is perfect.
We guarantee that the quality of all our merchandise will meet or exceed your expectation. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt and we will gladly provide a replacement, exchange, or credit your credit card(shipping charges are not refundable).
Please note that returns received after 30 days are subject to a restocking fee.
Every effort, is made to insure that your merchandise is shipped in perfect condition. Kindly report any initial defects within 5 days of order receipt for prompt replacement.
Report any damages or losses in transit to the carrier immediately. We cannot be held responsible for damages or losses incurred in transit.
*** Custom engraved jewelry can not be returned or exchanged. ***
* DOES NOT INCLUDE STANDARD MESSAGES